Prices and Policies are subject to change without notice.

All balances over 30 days will be subject to a 1.5% finance charge.

Estimates

Estimates are provided free of charge, however, customer assumes responsibility of accuracy when providing measurement or material lists.  

Deposits

A deposit will be required on all manufactured materials unless an account has been set up. Please see accounting to set up a charge account.

Telephone Orders

My Metal customers assume full responsibility for the accuracy of all telephone orders. Written or electronic conformation is required before an order is put into production. All orders must be signed and approved by the customer before an order is put into production.

Packaging Charges

 All panel bundles will be charged a cover charge. All bundles 15' and under will incur a $10 cover sheet charge. All bundles over 15' will incur an $18 cover sheet charge. If order is over 1,200 LF, 2 cover charges will be applied. Each bundle will not exceed 3,000 lbs. All trim orders, with the exception of Galvalume, will incur a protective film charge. 

Cancellations

All cancellations of an order after production has begun will be subject to a standard restocking charge and possible loss of deposit. 

Pick Up

When picking up an order we ask that all customers check into the office first. Customer picking up material are responsible for tying down their load. 

Storage

Because of My Metal's limited storage, orders must be picked up within 15 days of the order completion notification unless reasonable accommodations are made in advance. My Metal is not responsible for orders left over this period. Orders not picked up within 15 days of this period will be subject to a restocking/storage fee of $10 per week. 

Returns

All manufactured component sales are final. All accessories or components will be subject to a 30% restocking charge and must be in the original packaging with the original sales receipt.